Get in Touch
Have a question, issue, or just want to say hi? We're here.
Contact Information
Based In
Chicago, IL — serving the entire US market
Response Time
Typically within 1 business day
Dispute or transaction issue?
If you have an active transaction dispute, please email us with your order ID and a brief description. We'll respond within 24 hours.
Common Questions
How do I report a fraudulent listing?
Email hello@boxport.io with the listing URL and details. We take fraud seriously and act fast.
I paid but haven't received my container — what do I do?
If you paid through BoxPort's escrow, your funds are protected. Open a dispute from your dashboard and we'll step in.
Can I list containers as an individual (not a business)?
Yes. You don't need to be a registered business to sell on BoxPort.
How do I delete my account?
Email hello@boxport.io with your request and we'll handle it within 2 business days.